Privacy Policy

Last updated: today.

This Privacy Policy explains how VeloBet Australia ("we", "us", "our") collects, uses, discloses and protects personal information when you visit our website. We are committed to handling personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who we are

VeloBet Australia is an independent review and information website about the VeloBet brand. We are not the operator of the VeloBet casino platform and we do not process gambling transactions directly. We only review and link to third-party gambling services.

2. Personal information we collect

We collect only limited personal information needed to run the website and respond to enquiries:

  • Contact information — your name and email address if you contact us directly
  • Technical information — IP address, browser type, device type, operating system, pages viewed, referring URL, time spent on the site
  • Cookies and tracking identifiers — see our Cookie Policy for full details
  • Aggregated analytics — visitor statistics in non-identifying form

We do not knowingly collect sensitive information as defined by the Privacy Act (e.g. health, biometric, racial or political information).

3. How we collect personal information

Most personal information is collected directly when you submit it (for example, by emailing us). Technical information is collected automatically through standard server logs and analytics cookies when you browse the site.

4. Purposes of use

We use personal information only for the purposes for which it was collected, including:

  • Operating, maintaining, and improving the website
  • Responding to your enquiries and providing requested information
  • Monitoring traffic patterns and content performance
  • Detecting and preventing fraud, abuse, and security incidents
  • Complying with legal obligations under Australian law

5. Disclosure to third parties

We do not sell your personal information. We may share it with:

  • Service providers — analytics, hosting, and email infrastructure providers who process data on our behalf under confidentiality obligations
  • Affiliate partners — when you click an outbound link to a gambling operator, your browser is redirected to that operator and they collect their own data under their own privacy policy
  • Government and law enforcement — when required by law, court order, or to protect our legal rights

6. Cross-border disclosure

Some of our service providers may store data on servers located outside Australia, including in the European Union, the United Kingdom, and the United States. When this occurs, we take reasonable steps to ensure that the recipient handles your information in a manner consistent with the Australian Privacy Principles.

7. Your rights under the Australian Privacy Act

You have the following rights regarding personal information we hold about you:

  • Access — request a copy of the personal information we hold
  • Correction — request that we correct inaccurate or outdated information
  • Anonymity or pseudonymity — deal with us anonymously where practical
  • Withdrawal of consent — for cookies and marketing communications
  • Complaints — lodge a complaint with us or directly with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, email us at support@velobetcasino-au.com. We will respond within 30 days as required under the Privacy Act.

8. Data security

We apply reasonable physical, technical and administrative safeguards to protect personal information against loss, misuse, unauthorised access, alteration, or disclosure. These include HTTPS/TLS encryption on all pages, restricted access to administrative systems, and routine security review of our infrastructure.

9. Retention

We retain personal information only as long as necessary for the purposes set out in this policy or to comply with legal obligations. Server logs are typically retained for 12 months. Email correspondence is retained for as long as it remains relevant to ongoing communication.

10. Children’s privacy

This site is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

11. Lodging a complaint with the OAIC

If you believe we have breached the Australian Privacy Principles and you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner:

12. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available at this URL, with the “last updated” date at the top reflecting the most recent revision.

13. Contact

For any privacy-related question, email support@velobetcasino-au.com.